Unique to High Level Movers is the Client Satisfaction Employee Incentive Program. When clients are satisfied with their move and leave a positive review for their movers, our office gives a financial reward to the movers for that job. Essentially the movers receive a tip from the head office for a job well done- because we appreciate their hard work! Using positive reinforcement we boost our employee motivation and overall company spirit. This has been a successful system for us and has reinforced the positive atmosphere we strive to achieve!
Nearly 95% of our clients are return customers, and around 70% of clients have come to us by referral. Our quality assurance focuses on meeting our clients needs. We take all feedback seriously and are quick to adapt and improve. We also continue to recreate business, thinking of new ways to service clients, and new things we can offer them.
Recently we have begun to sell specialized TV boxes to help protect expensive TV’s during their moves. Televisions can cost upward thousands of dollars, sometimes even more than the cost of the move. Our specialized TV boxes are available in various sizes, so we can even protect the largest of TV’s. These small innovations are ways that we continue to put our clients needs first, and consider all aspects of their move. We want our clients to be satisfied and for their belongings to be safe!
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